PCSA publishes Assessment of Policing Performance during 2024

23 June 2025

Review finds four out of 18 targets achieved as staffing and ICT challenges persist, but improvement seen in public order policing

An assessment of An Garda Síochána’s policing performance throughout 2024 has found that only four of 18 targets were fully achieved, nine partially met and five not achieved.

It highlights significant concerns about recruitment and retention of gardaí and garda staff, ICT systems, performance management issues and the grooming of children into criminal gangs.

The assessment was carried out by the Policing Authority and is today published by its successor organisation, the Policing and Community Safety Authority (PCSA).

It notes a range of factors contributing to these outcomes, including inadequate resources, ICT capacity challenges, timing of key legislative developments and training needs.

The PCSA acknowledges progress in a number of areas, notably public order and organised crime policing, and it highlights the continuous efforts of An Garda Síochána throughout the year.

However, there are areas where further development is needed to fully deliver on policing priorities. 

Click here to read the full report.

Key Findings:

  • Recruitment and retention remain key challenges, with work ongoing towards a long-term strategic workforce plan.
  • Garda ICT systems lag behind the capability of organisations that are of a similar size and geographical spread.
  • Progress has been made regarding public order policing, and further implementation of existing recommendations is continuing.
  • The continued rollout of the 30-Minute Road Policing Model has contributed to higher detection rates for ‘Lifesaver’ offences and enhanced frontline visibility.
  • Continued strategic and operational success on organised and serious crime, with an ongoing focus on addressing drug-related intimidation and child protection concerns.
  • The Performance Assessment Framework has contributed positively to the consistency of incident and governance management across divisional, regional and managerial levels.

 

Commenting on the report, Elaine Byrne, Chairperson of the Policing and Community Safety Authority, said: “The PCSA acknowledges the progress made by An Garda Síochána in key areas during 2024 and the commitment shown by members and staff. At the same time, the report reflects the complexity of modern policing and the importance of ensuring that the right supports, whether in staffing, technology or training, are in place to meet public needs.”

The evaluation is based on the PCSA’s statutory oversight framework, which consists of the Policing Priorities, An Garda Síochána’s Statement of Strategy, and the annual Policing Plan.

The policing performance assessment is informed by engagement with An Garda Síochána and a range of stakeholders across 2024. It reflects data and performance reports throughout the year, offering an evidence-based reflection of policing activities and outcomes.

Looking ahead, the PCSA will be discussing policing performance during its upcoming meeting with Garda Commissioner Drew Harris on Thursday 26 June, as part of its ongoing work to promote transparency, accountability and effective policing through independent oversight.

Click here for more details on that meeting.